Shivi Agarwal

Engineer · AI Builder · Customer Success Manager · Mom of Two

Hi, I'm Shivi

Mechanical engineer turned enterprise technologist. Deloitte alum, now Customer Success Manager for MuleSoft at Salesforce — helping healthcare customers across the US and Canada. AI product builder on the side, shipping 10+ apps while raising a toddler and a newborn.

My Story

I have a degree in Mechanical Engineering. I was part of SAE in college, but if I'm being honest, I never became the mechanical engineer on paper. What I did take away was something more valuable — a way of thinking. How to break down complex problems. How to look at a system and understand what makes it tick. That mindset followed me everywhere.

My career started at Infosys, where I got into enterprise technology and joined the Robo Gear Club on the side (old habits). From there, I moved to Deloitte — where I worked on integration architecture and consulting, building the invisible plumbing that connects healthcare systems, US government platforms, and large enterprise applications. I picked up certifications along the way — MuleSoft, Azure, IBM, Salesforce — not for the badges, but because I genuinely wanted to understand how these ecosystems work at their core.

Today I'm a Customer Success Manager for MuleSoft at Salesforce, working with healthcare and life sciences customers across the US and Canada. I've also been taking courses from Stanford in NLP and Deep Learning — because I believe the next wave of enterprise technology is AI, and I want to be building it, not just reading about it.

That's why I'm building 10+ AI-powered products on my own time — an Ayurvedic health app, tax automation for accountants, a platform for ambitious moms, a privacy-first form filler, kids' learning apps, and more. I ship fast, think in systems, and believe AI should solve real problems for real people — not just impress at demos.

Oh, and I'm doing all of this as a mom of two — a 3-year-old and a 3-month-old. My maternity leave turned into the most productive building season of my life. I also write about what it's like to navigate career, motherhood, and AI all at once — because I think more people should talk about it honestly. No filters. No “I have it all figured out.” Just a woman building things that matter, one nap time at a time.

HealthcareUS GovernmentFintechEdTechWellnessIntegrationAI Strategy

Where I've worked

Infosys
Deloitte
salesforce

What I'm Building

Products I'm shipping across health, fintech, education, and developer tools.

NayaVed logo

NayaVed

Live

Ancient Ayurvedic wisdom meets modern AI

AI-powered health platform with 5 diagnostic scans (tongue, eye, skin, nail, pulse), personalized wellness routines, Dosha assessment, and a classical Ayurvedic text library. Available on iOS and web.

React NativeExpoClaude APINext.jsTypeScript

Canadian Tax AI

Live MVP

AI-powered SaaS for Canadian accountants

Analyzes CRA correspondence, classifies 14 letter types, extracts deadlines and risk levels, and generates professional responses with PDF export. Full team management with Stripe billing.

Next.jsSupabaseStripeClaude APITypeScript
Alpha Mothers logo

Alpha Mothers

Coming Soon

AI life partner for career-driven moms

Voice-first AI that combines therapy-style emotional support, executive assistant capabilities, and family coordination. Addresses postpartum anxiety, mental load, and work-life balance for ambitious mothers.

Next.jsReact NativeClaude APIFirebase

FormFlow AI

In Progress

Privacy-first automated form filling

Chrome extension that auto-fills immigration, visa, and school admission forms. Uses local AES-256-GCM encryption — your data never leaves your device. Zero-knowledge cloud architecture.

Chrome ExtensionTypeScriptWeb Crypto APIReact

Phonics Reading

In Progress

Teaching kids to read through phonics

Mobile app for teaching phonics and reading fundamentals to young learners. Features audio playback, text-to-speech, Lottie animations, and microphone support for reading practice.

React NativeExpoLottieEdTech

BrainBites

In Progress

Bite-sized mobile learning

Mobile learning app with spaced repetition, interactive content delivery, and progress tracking. Built with modern React Native architecture.

React NativeExpoZustandTypeScript

Unicorn Learning

In Progress

Interactive education for young learners

Kids' educational app featuring Lottie animations, text-to-speech narration, audio-enabled lessons, and gamified learning experiences.

React NativeLottieTTSTypeScript

AI Consultancy

Active

AI automation for small & mid-size firms

Helping accounting firms, law offices, and SMBs automate workflows with AI. From readiness audits to full implementations using Claude, OpenAI, Make.com, and n8n.

Claude APIOpenAIMake.comn8nZapier

What I Bring

A decade of enterprise engineering meets founder-speed product development.

AI Strategy & Implementation

  • Claude, OpenAI & Gemini API integration
  • Stanford NLP with Deep Learning
  • AI product design & architecture
  • Privacy-first AI patterns
  • Prompt engineering & fine-tuning

Enterprise & Cloud

  • Salesforce ecosystem & architecture
  • MuleSoft integration platform
  • Azure cloud infrastructure
  • Healthcare system integrations
  • US government project delivery

Full-Stack Product Dev

  • React / React Native / Next.js / Flutter
  • TypeScript, Python, Dart
  • Chrome Extensions & mobile (iOS/Android)
  • Supabase, Firebase, PostgreSQL
  • From idea to App Store in weeks

Credentials

10+
AI Products
9
Certifications
6K+
LinkedIn Followers
10+
Years in Tech

Stanford Online

Completed courses in NLP and Deep Learning (XCS224N)

Post-Graduation

International Business Operations

Mechanical Engineering

B.Tech — Where it all started

Certifications

Salesforce AI AssociateMuleSoft Platform Architect IMicrosoft Azure FundamentalsMuleSoft Catalyst SpecialistMuleSoft Integration AssociateIBM Integration Bus V9.0

Beyond Code

The things that shape how I build.

Mom Life

Building AI products while raising a 3-year-old and a 3-month-old. My maternity leave became my most productive building season — because when time is scarce, clarity is abundant. I write about navigating motherhood in the age of AI, and I believe the best products come from people who understand real-life constraints.

Giving Back

Life and Limb

Business Consultant · 2020 - 2024

Deloitte Impact Day

Event Lead & Organizer · 2018 - 2024

Vigyan Ashram

Organizer & Volunteer · 2014 - 2018

Door Step School

NGO Volunteer · 2015 - 2016

Roots

Studied mechanical engineering, was part of SAE in college, and joined the Robo Gear Club at Infosys — always drawn to tinkering and building. Moved from India to Canada, picked up German along the way, and never stopped being curious about how things work — from hardware to neural networks.

EnglishHindiGerman

Frequently Asked Questions

Quick answers about me, my projects, and how we can work together.

Let's Build Something Together

Whether you're looking for an AI strategy partner, want to explore one of my products, have a funding opportunity, or just want to chat about AI and parenthood — I'd love to hear from you.

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